Performance Results
2021
2020
2019
Overall Rating: Met Expectations
Overall Rating: Exceeded Expectations
Exceptional Scorecard Results (Team): Virtual Interactions & Member/Partner Satisfaction Surveys
Overall Rating: Met Expectations
Exceptional Scorecard Results (Team): Virtual Interactions
Culture & Engagement Survey Results
2022
2021
2020
2019
ASSOCIATE ENGAGEMENT INDEX = 4.5/5 -- 81st Percentile
ASSOCIATE ENGAGEMENT INDEX = 4.39/5 -- 73rd Percentile
ASSOCIATE ENGAGEMENT INDEX = 4.60/5 -- 86th Percentile
ASSOCIATE ENGAGEMENT INDEX = 4.59/5 -- 85th Percentile
Leadership Effectiveness Survey Results
2022
2021
2020
2019
Total Score = 4.7/5 (Compare Overall Business Unit Score = 4.7)
Total Score = 4.78/5 (Compare Overall Business Unit Score = 4.64)
Total Score = 4.91/5 (Compare Overall Business Unit Score = 4.66)
Total Score = 4.87/5 (Compare Overall Business Unit Score = 4.65)